Support

Terrapin offers a wide range of resources to our customers. Click a link or image below to access the resource you need.

• FREE Online Resources - Keep learning going remotely, even when schools are closed. Terrapin offers resources students can use to capture the excitement of robots and coding without having to be in a classroom.
• Product Resources - User guides, activities, and sample lessons covering our robots and their accessories, Terrapin Logo, and digital microscopes.
• Rechargeable Robot Battery FAQ's - Documentation covering what you should know about rechargeable battery care.
• Product Support - Having trouble with a product purchased from Terrapin? Click here to go to a page with suggestions to try, and a form where you can report any issues.
• Ordering FAQs - Provides information on ordering, payment, and shipping Terrapin products.
• Downloads Center - A page from which a wide variety of programs and documents that support Terrapin products may be downloaded.
• Turtle Talk - The archive of Terrapin's Turtle Talk newsletter, with the latest news, announcements, stories, tips, and tools for using Terrapin products.
• Bee-Bot Buzz - The archive of Terrapin's Bee-Bot Buzz newsletter, tailored to Bee-Bot and Blue-Bot, with how-to tips, user stories, sample lessons, and more.