Filling out this Product Support Form provides the information we need to both contact and help you, and activates any available product warranty.

For General Inquiries unrelated to a purchase already made from Terrapin, please use the Contact Form for fastest service.
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How Can We Reach You?

Original Order Information

PLEASE NOTE: Proof of purchase from Terrapin is required.

Item Information

Please note: We can only help with products purchased directly from Terrapin. Support for products purchased elsewhere will need to be directed to that supplier.